May 15, 2012 -- Outsourced web hosting support provider Bobcares announced last week it has launched a new set of cloud administration support plans, starting with Cloud Migration Services plan which offers web hosts a more secure way to migrate from a legacy system to a cloud infrastructure.
May 15th, 2012 | Posted in bobcares, cloud computing, Customer Service, new products, Web Hosting | No Comments
May 9, 2012 -- Web hosting company PEER 1 Hosting announced last week it has named Gaye Andrews its new head of customer service in Europe, Middle East and Africa.
May 9th, 2012 | Posted in appointments, Customer Service, peer 1, Web Hosting | No Comments
May 4, 2012 -- Web host SherWeb announced on Thursday that it has launched its SkyOffice cloud suite for small businesses. SkyOffice is a hosted Office 365 solution that provides communication and collaboration tools to meet the needs of SMBs.
May 4th, 2012 | Posted in cloud computing, Customer Service, email hosting, office 365, sherweb, Web Hosting | Comments Off
May 2, 2012 -- Microsoft discontinued its Office Live Small Business hosting and email suite on Monday, but many users were complaining about snags in the email migration process, according to a report by ZDNet.
May 2nd, 2012 | Posted in cloud computing, controversy, Customer Service, email hosting, microsoft, office 365, office live small business, outages and downtime, partnerships, Web Hosting | Comments Off
April 20, 2012 -- Web hosting provider SingleHop announced on Friday it has added more automated features for its Customer Bill of Rights, which it has been marketing as a "friendlier" service level agreement.
April 20th, 2012 | Posted in control panels, Customer Service, singlehop, Web Hosting | Comments Off